| Overall experience with the tool | | | | | |
| Intuitiveness of the tool's user interface | | | | | |
| Responsiveness and speed of the tool | | | | | |
| Ease of integrating the tool into your existing workflow | | | | | |
| Process of creating or inviting client accounts | | | | | |
| Process of scheduling counselling appointments within the tool | | | | | |
| Counselling session functionality | | | | | |
| Audio and video quality during the counselling sessions | | | | | |
| Client comfort and engagement while using the tool for sessions | | | | | |
| Client adaptability to the tool | | | | | |
| Ease of uploading and sending files during sessions | | | | | |
| User-friendliness of the chat messaging feature | | | | | |
| Utility of the timeline counselling method in guiding sessions | | | | | |
| Utility of the competence card sets in guiding sessions | | | | | |
| How would you compare this tool to others you've used in the past? | | | | | |
