Self Assessment Grid: Test

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Thank you for participating in the OCCAY - Online Career Counselling Academy project. Co-funded by Erasmus+, OCCAY helps career counsellors across Europe assess and improve their digital skills, navigate the digital world confidently and provide professional online career counselling services.

The current self-assessment test offers a simple and uncomplicated way to evaluate your digital competencies relevant to your everyday professional life in guidance. The results will show you your strengths but also your potential. In this way, you will help us develop the needed training content, gathering information to offer practical online consulting tools for career counsellors (for further information on OCCAY, please check www.occay.eu). In the following questions, you will read about different situations related to applying digital skills into practice. Answer them to assess your competencies. Let's start!
Test Duration: Approx. 15 min

Before starting, we would like to ask you to assess your skills: how skilled do you think you are in using digital tools, such as mobile and online apps, social media, online communication and Office tools in your daily life?*

Basic skills (I can use email and social media, find information on the internet, attend online meetings and events)

General skills (I can create presentations, organise online meetings, manage social media pages)

Advanced skills (I can create online tools and questionnaires, manage website contents, facilitate online groups and networks, make and edit videos)

Proficient skills (I can develop online platforms, design applications, use graphic design tools, etc.)

A client is experienced with installation and maintenance of solar panels but is currently out of job. He asks for your help with seeking employment as he tried searching the internet but get lost among the different websites and the numerous non-tailored vacancies*

His profile is already clear and it is better not to narrow it any further. You indicate a variety of platforms and explain how to use each of them in order to increase the chance of finding tailored vacancies

You first find out more about his profile in order to narrow down his existing competences and qualifications, then indicate the most tailored platforms such as AIMS, StepStone, Michael Page and show him how to research their offers and select those whose requirements match with his profile

You find out about his profile, then explain how to use the most tailored platforms such as Indeed (use filters, check requirements and select the matching vacancies, submit an application)

Which button can you use to open job search websites faster the next time?*

Arrow

House

Lock

Star

Please read the following email and mark all the clues that make you identify it as fake.*

You can pinch to zoom the image.

Recipient E-Mail

Sender E-Mail

Subject

Greeting

Text

Signature

You found the following graphs while searching for information on the national unemployment rate. Which sector has the lowest level of digitalisation in the workplace?*

You can pinch to zoom the image.

Education

Mining

Healthcare

Media

According to the European Central Bank, how has the labour force participation changed from 2008 to 2019?*

You can pinch to zoom the image.

The rate has decreased

The rate has increased

The rate has fluctuated

The rate remained the same

Which employee's skill is stronger?*

You can pinch to zoom the image.

Punctuality is stronger than technical knowledge

Technical knowledge is stronger than communication

Team player is stronger than meeting deadlines

Team player is stronger than communication

Your client wants to find a professional pastry course nearby. Which of the following strings of words would you suggest to enter into a search engine?*

"Pastry course" + name of the city

"Professional pastry schools" + name of the city

"Pastry schools" + name of the city

You got too many search results. How would you select the most reliable schools?*

You select the schools according to their location.

You choose the first search results because these schools will surely be the most clicked and well-known.

You select the schools with the most positive reviews.

Where can you find reliable information about professional pastry course providers?*

Social media

Advertisments on online culinary blogs

National Agency for vocational education and training

Google

Please assess your ability to use the following software and application to daily organise information, data and documents.

Assess your skills on a scale from 1 to 6 (1 = I don't know how to use it; 6 = I am a proficient user)

Microsoft Teams

654321

Trello

654321

Google Drive

654321

Slack

654321

How can you move your client's High School diploma to the correct Google Drive folder?*

You can pinch to zoom the image.

Place your cursor above the document, right-click with your mouse and select "move to"

Left-click on the document and drag it to the right folder

Double-click on the document and drag it to the right folder

Do you use LinkedIn?*

Yes

Which LinkedIn section would allow your client to search for a community that shares and supports their interests and goals?*

Connections

Contacts

People/follow

Groups

Events

Pages

Newsletters

Hashtags

Which section would allow them to start following recommended people?*

Connections

Contacts

People/follow

Groups

Events

Pages

Newsletters

Hashtags

How can you or your client search for job ads from a potential employer on LinkedIn?*

Connections

Contacts

People/follow

Groups

Events

Pages

Newsletters

Hashtags

How can your client grow their LinkedIn network ?*

By synching their profile to their email address book

By clicking on 'connections', 'people you may know', then 'invite all'

By clicking on 'contacts', then 'connect with new contacts.'

Can you use Zoom?*

Yes

Your client is having trouble connecting to an ONLINE job interview. They clicked on the Zoom link sent by the interviewer but did not know they had to install Zoom on their computer. They are 5 minutes late for the interview and call you for help. You ask them to tell you what they see*

You tell them to click on ‘Launch meeting’

You tell them to click on ‘Download Now?

You tell them to click on ‘Join’ from their browser

Their Wi-Fi is not stable, and it is taking too long time to start Zoom*

You tell them to make sure their family members are not online with their devices.

You explain how to create a hotspot by activating their phone's router by changing their phone's settings.

You tell them to re-start the Wi-Fi router and move their seat, desk and PC as close as possible to the router.

They opened Zoom but realised their background was quite messy*

You tell them to click on "settings" on the bottom bar, then "background" and "blur."

You ask them to find a more neutral background, possibly a white wall.

You indicate them to click on "settings" on the bottom bar, then "background" and "mirror my video."

Your manager asked if you could give an educational and career guidance seminar. You have agreed but are not sure how to organise the day. However, the agenda is still not clear. To speed up your work:*

You share your draft agenda through Google Documents, adding your involved colleagues as editors and specifying via email how to work together to gather feedback by a specific deadline.

You attached the file specifying via mail how to work together to collect feedback by a specific deadline.

You copy and paste the text into your email, asking your colleague to modify it directly.

You prefer to wait for your colleagues to talk with them about the event since you don't know how to share and work on a document.

What does it mean "netiquette"?*

An event to network

Digital gathering

Set of rules for online communication on the internet

The new word for buffet at events

You have decided to create a WhatsApp group with your colleagues. In this chat, there's a new member of the company:*

To allow smooth communication, you proposed shared rules (type of contents/messages allowed in the chat).

You welcome everybody but you don't want to be too stressful with your colleagues, so you just ask just not to share too heavy files

You let everybody contribute as they prefer since you don't want to influence this type of dynamics.

You don't want to be involved in chat, so you don't create them.

The new member starts to write in all caps but without showing any hostile attitude*

As the group administrator, you ask to change the type of communication to avoid conflict.

You are unsure what to do and wait for the new member to understand what is wrong with this type of communication.

You apply a bold style to your reply to provide equal intervention in this new communication process

Please rate the importance of the following items on a scale

from 1 to 6 (1 = not at all; 6 = very important).

Managing online reputation in social media*

654321

Controlling personal data sent and published online*

654321

Understanding cookies policies on employers' websites*

654321

Creating and using personal profiles in the job application process*

654321

Please assess your ability to use the following applications

on a scale from 1 to 6 (1 = I don't know how to use it; 6 = I am a proficient user)

Canva

654321

PowerPoint

654321

Prezi

654321

Adobe Acrobat

654321

Photoshop

654321

MS Office

654321

Padlet

654321

Your client asked you to support them with the documents they need to apply for a job offer. They need your help, especially with their CV. How do you get templates for CVs that meet today's standards?*

I ask my colleagues

I create every CV by myself

I use specific programs offering CVs templates like Word or Canva

I use a search engine

I use EUROPASS

Which Adobe tool allows you to convert a PDF into a Word?*

Create PDF

Combine files

Organize pages

Edit PDF

Export PDF

Send for Review

Comment

Stamp

Compare files

Fill & Sign

Prepare Form

Certificates

Which tool allows you to add new text?*

Create PDF

Combine files

Organize pages

Edit PDF

Export PDF

Send for Review

Comment

Stamp

Compare files

Fill & Sign

Prepare Form

Certificates

Which tool allows you to insert another PDF?*

Create PDF

Combine files

Organize pages

Edit PDF

Export PDF

Send for Review

Comment

Stamp

Compare files

Fill & Sign

Prepare Form

Certificates

You need to present an annual report on your working activities.

Please assess your skills in producing the following content on a scale from 1 to 6 (1 = I cannot do it at all; 6 = I can do it).

Creating infographics and posters combining relevant information and statistics*

654321

Using appropriate referencing when taking data, images and graphs from public websites*

654321

You are working on a handbook for job-seekers. You have found a lot of valuable materials online (e.g. articles, images, videos). Which licences guarantee downloading, modifying and using the article/image/video?*

Public domain

CC BY

CC BY-SA

CC BY-ND

CC BY-NC

CC BY-NC-SA

CC BY-NC-ND

Which license would allow you to adapt the work for commercial use, provided that attribution is given to the creator?*

Public domain

CC BY

CC BY-SA

CC BY-ND

CC BY-NC

CC BY-NC-SA

CC BY-NC-ND

Which of the following are the positive features of a good anti-virus?*

Effectiveness of real-time system protection

Capacity of installing malwares

No impact of antivirus on PC performance

Effectiveness in detecting threats not yet included in anti-malware databases

Capacity of installing ransomware

lease rate the following statements according to the following scale

I always check whether a website is covered by an SSL certificate, which protects data communication, via the padlock icon next to the URL*

never done this before

use/check it randomely

use/check it sometimes

use/check regularly

use/check always

I use services, such as TrustPilot, to check reviews of a site and read about the experiences of other users.*

Never done this before

Use/check it randomely

Use/check it sometimes

Use/check on a regular basis

Use/check always

I use services such as MyWOT and Password Checkup to assess whether a site is secure*

Never done this before

Use/check it randomely

Use/check it sometimes

Use/check on a regular basis

Use/check always

I use password managers such as LastPassword and Tresore One, to generate different passwords*

Never done this before

Use/check it randomely

Use/check it sometimes

Use/check on a regular basis

Use/check always

Can you order these passwords from the least to the most secure?

C@REERC0UNSELLING
c@areercounsellor
CAREERCOUNSELLOR

Your company has been going through a digitalisation process. All administrative documents and related procedures are now digitally compiled. From today, you must register all your new clients in your database. A new client applied, and she submitted all digital documents (CV, certificates and ID):*

You know how to establish the validity of a digitally signed certificate and the national and European rules regarding the processing of personal data.

You know the European data protection regulation but are unaware of the national requirements (or vice versa). You know that only one type of digital signature has full legal validity, but you also accept screenshots of the signature attached to a Word document.

For each step of the new registration procedure, you must read the guidelines to understand how to process and protect the data. You don't know how to recognise digitally signed documents and ignore the procedure and process informing digital validation.

You tell your management board you need in-house training to learn more about protecting personal data.

After completing the registration procedure, you contact your client and invite them to a Skype meeting. During the meeting, when introducing your company’s data processing policies, you:*

You know how to explain how your company will treat and protect their data, answering potential requests for clarification.

You read them your company data protection policy, but you feel you are not entirely aware of some procedures.

What are the advantages of an e-signature? (Multiple answers possible)*

To retrieve your insurance data statement online

Get access to your tax office online

Sign official documents online or sign pdf documents

You have to upload a PDF file on your organisation's website on WordPress, but you have a problem. What would you do?

Please rate on a scale from 1 to 5 which of the following steps you are more likely to take (1 = absolutely not; 5= very likely)

Try to do it myself*

Ask colleagues*

Use the Help function*

Try to find video tutorials*

Call an ICT expert*

Use FAQs in the platform*

Your client has found an exciting job opportunity: a remote job for a foreign employer. The contract is clear and translated in its main part, except for one paragraph. She asks you to help her in understanding this part. Of course, at first, you remind her of the importance of knowing another language, and you say you will ask for clarification from one of your colleagues who speaks that language. In the meantime, to avoid her worrying, you give her the following tips:*

You show her how to use the most famous translation apps (such as DeepL) to give her a broad understanding of the contents.

You send her the link to Google Translate to give her a broad understanding of the contents, but you don't know how to use it exactly.

You don't know what kind of app or software you can suggest to support her.

One of your client lives abroad and he would like to come back to your country and ask you a period of counselling session. Thus, he asks you to organize your counselling sessions online:*

You already know how to use apps or software to assess his needs, plan his training, and prepare tutorials for his learning needs. You also know when and how to use these apps and why to use them, establishing a structured path.

You know some apps, but you propose to partially start the counselling online since you are concerned that the learning path will not be successful without the support of someone more expert than you.

You propose only Skype or zoom meetings, without using apps or tutorials.

You refuse to hold an online counselling session and suggest starting the sessions only when he arrives in your country.

This scenario doesn't apply to my job.

Your client wants to kick off an online activity as social media manager*

You are aware of the digital tools available on the field, and you can support them in planning their activities and turning this idea into action.

You know the profile and what this job entails, but you do not know which digital tools it is better to use to support their path to realize their ideas.

You ask your colleagues to support you in managing this client since you don't know any digital tools to help them with their project.

How much do you agree with the following statements

on a scale from 1 to 5 (1 = absolutely disagree; 5= absolutely agree)?

I manage my weekly schedule to devote a good part of it to learning new things*

I have basic knowledge of career podcasts, magazines and associations*

I read daily news about educational and career guidance in the digital context.*

I know what my digital needs are, and I can identify the learning offer which can support me in learning new skills/starting a process of upskilling.*

I get information about digital skills and gaps from CEDEFOP, EU and Europass material*

Where do you work?*

Austria

Germany

Bulgaria

Italy

Other

Other country*

Gender:*

Female

Male

Non binary

I prefer not to share this information

How many years of experience do you have in career guidance, counselling, and training?*

0-4

5-9

10-14

15+

Education level:*

High school diploma

Bachelor’s degree

Advanced degree

Other

Experience with digital training:*

0-4

5-9

10-14

15+

Email:

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Consent*

I have taken note of the privacy policy and confirm it. You can revoke your consent at any time by sending an email to info@occay.eu.*

Name

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